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KinetiPath

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Start a return.

Tell us about your order and what you would like us to do. It takes a few minutes, and our team handles every request personally.

1 Order and eligibility

Order number * This field is required.

Email address (used for your order) *

Enter the email address you used when placing your order — this is how we match your request.

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Delivery date * This field is required.

Full name * This field is required.

Age range (optional)

Helps us improve our comfort and sizing guidance.

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I confirm my item was delivered within the last 30 days. This field is required.

2 Item(s) to return

You can include up to 5 items in one request.

Item 1

Product model *

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Color variant *

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Size ordered *

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Quantity * This field is required.

3 Resolution requested

Exchange for a different size Exchange for a different color or model Replacement — same model, color and size Store credit Refund to original payment method

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Which size? *

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Which model? *

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Which color? *

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4 Condition

Item condition *

Unworn Tried on indoors only Worn outdoors

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Original packaging included *

Yes No

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A photo is only needed for quality issues or wrong-item deliveries — for all other reasons you can skip this.

A photo is required for this return.

A photo is only required because your reason is 'Quality, defect or damage' or 'Received the wrong item'. After you submit, use the 'Email your photos' button on the confirmation screen — it opens a new email with your return reference already filled in. Just attach your photo and send. For a wrong item, photograph the item you received together with the shipping label.

5 Return reason questionnaire

What is the main reason for this return? *

Fit / sizing Comfort / feel Didn't match what I expected Quality, defect or damage Received the wrong item Changed my mind / ordered more than one to compare Other

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Which best describes the fit issue? *

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Which best describes the comfort issue? *

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What didn't match your expectation? *

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Please describe the quality issue or damage * This field is required.

A photo is required for this return.

What was wrong with the item you received? *

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A photo is required for this return.

Which size did you receive? *

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Please tell us the reason * This field is required.

How long did you wear them before deciding to return? *

Not worn Less than 3 days 3 to 7 days 1 to 2 weeks More than 2 weeks

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Would a different size have worked for you?

Yes No Not sure

Which size would have worked? *

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Anything else you'd like us to know?

Your return reference:

KinetiPath

Reflexology in every step.Premium footwear for daily wellness.

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